Product Docs
Platform Overview
Use these public docs to understand Haven's marketing scope: QR guest entry, tenant onboarding, menu-aware recommendations, dashboard analytics, and governed admin workflows.
Getting Started
Haven is a QR-based hospitality intelligence layer for verified venues. It guides guests through a focused taste flow and surfaces menu-aware recommendations.
Tenant Onboarding
Operators create an account, verify email ownership, submit venue details, and complete review steps before full dashboard and QR activation.
Guest QR Flow
Guests enter through a venue QR code, confirm phone-first continuity, answer preference questions, and receive recommendations from the active menu.
Dashboard Analytics
The dashboard is scoped to tenant-visible engagement, preference, and order intent signals. It does not claim payment checkout or fulfilled order processing.
Haven Admin Tools
Admin workflows support tenant review, menu ingest, ingredient resolution, and governed publishing into the public guest experience.
Security
Public guest entry, operator dashboard access, and admin review flows stay scoped to their tenant and role boundaries.
Frequently Asked Questions
No. The public platform scope works alongside existing service workflows and does not require a point-of-sale integration.
Venues place Haven QR codes in the guest environment. The QR code opens a browser-based flow for taste capture and menu-aware recommendations.
No. Haven describes tenant-scoped guest continuity. Preferences and behavior are tied to the active venue context.
No. Haven can support restriction-aware filtering based on available menu data, but venues remain responsible for accurate information and service compliance.