Legal
Privacy Notice
Last updated: May 22, 2026
1. Introduction
This Privacy Notice explains how Haven (“we”, “us”, “our”) collects, uses, and safeguards your information when you use our survey and recommendation service (“Service”).
2. Information We Collect
- Identifiers: phone number, device or browser details, and IP address.
- Survey Inputs: preferences, restrictions, and selected answers.
- Usage Data: pages visited, timestamps, and device interactions.
- Communication Data: opt-in or opt-out status, message delivery metadata.
3. How We Use Your Information
- To provide, personalize, and improve the Service.
- To store your cocktail archetype and survey history.
- To send relevant reminders or transactional notifications, such as result links.
- To ensure security, prevent fraud, and maintain reliability.
- To analyze aggregated trends and improve user experience.
4. Sharing and Disclosure
We do not sell personal data. We may share limited data only with trusted service providers for hosting, analytics, or communication delivery. They are bound by confidentiality and may not use your data for unrelated purposes.
5. SMS and Communications
If you opt in, we may send messages related to your account or archetype. Message frequency varies. Reply STOP to opt out, HELP for help. Message and data rates may apply. See our Terms of Service.
6. Data Retention
We retain data as long as necessary for the Service and legitimate business or legal purposes. Aggregated or anonymized data may be stored longer for research and analytics.
7. Security
We employ technical and organizational safeguards to protect your data. However, no electronic transmission or storage method is completely secure.
8. Your Rights & Choices
- Opt out of SMS at any time by replying STOP.
- Request access, correction, or deletion of personal data where applicable by contacting us below.
- Adjust device or browser settings to limit cookies or analytics tracking.
9. Children
The Service is not intended for individuals under the legal drinking age, and we do not knowingly collect their data.
10. International Processing
Your data may be processed in other countries where our partners or servers are located. When applicable, we rely on legal safeguards such as standard contractual clauses.
11. Updates to This Notice
We may modify this Notice periodically. Updates will be posted on this page, and continued use of the Service indicates acceptance.